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Privacy Policy & Data Protection

Your Privacy, Our Priority

At DUFAi, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website, services, and digital platforms.

  • Information We Collect

We may collect the following types of information when you visit our website, fill out forms, or communicate with us:

  • Personal Identification Details: Name, email, phone number, nationality.
  • Financial Information: Loan amount, income details, property information.
  • Technical Data: IP address, browser type, device information, and usage data.
  • Communication Records: Emails, chat interactions, or call logs for support or inquiries.
  • How We Use Your Information

We collect your information to:

  • Process mortgage applications and offer tailored financial solutions.
  • Respond to inquiries and provide customer support.
  • Improve our website performance and user experience.
  • Send updates, newsletters, or promotional content (only with your consent).
  • Comply with legal and regulatory requirements.
  • Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Banking Partners & Financial Institutions (only with your permission) to provide mortgage solutions.
  • Authorized Service Providers assisting with operations, analytics, or communication.
  • Regulatory Authorities if required to comply with legal obligations.

All third parties are contractually bound to safeguard your data.

  • Data Security

We implement industry-standard security practices to protect your information from unauthorized access, alteration, or disclosure, including:

  • SSL encryption across our website.
  • Secure servers and access controls.
  • Regular audits and data protection reviews.
  • Your Rights

You have the right to:

  • Access, update, or correct your personal information.
  • Withdraw consent at any time.
  • Request deletion of your data, subject to legal or contractual limitations.
  • Opt-out of marketing communications.
  • Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us understand user behavior, personalize content, and improve website functionality.

You can control cookie preferences via your browser settings.

  • Data Retention

We retain your data only as long as necessary for the purposes mentioned above or as required by applicable laws.

  • Third-Party Links

Our website may include links to third-party sites. We are not responsible for their privacy practices. Please review their policies before sharing information.

  • Policy Updates

This Privacy Policy may be updated periodically. Any changes will be posted on this page with a revised “last updated” date.

Last Updated: May 13, 2025

  • Contact Us

If you have questions about this Privacy Policy or your data, please contact us at:

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